Contract Renewal Criteria and Exit Planning for Document Automation Vendors
Measure field-level accuracy and audit contracts before renewing document automation vendors.
Declan Murtagh
Section
7 stories in Vendor Selection.
Measure field-level accuracy and audit contracts before renewing document automation vendors.
Establish ground truth and run platforms in parallel before switching document vendors.
Test extraction on your messy real documents, not clean PDFs, before committing to a vendor.
Verify document API vendors handle sensitive data securely before deploying them.
Eight pipeline stages and five criteria determine whether to build or buy document extraction.
Demand per-field accuracy commitments before vendors lock you into uptime-only contracts.
Benchmark scores hide real failures on the documents your operation actually processes.