Vendor Selection
Contract Renewal Criteria and Exit Planning for Document Automation Vendors
Measure field-level accuracy and audit contracts before renewing document automation vendors.
Declan Murtagh
· 8 min read
The Paper Trail — Page 2
Accuracy SLA Negotiation for Document Processing Contracts
Demand per-field accuracy commitments before vendors lock you into uptime-only contracts.
Marcus Bellweather
Evaluating Document AI Vendors on Edge Case Handling
Benchmark scores hide real failures on the documents your operation actually processes.
Priya Subramaniam
Headcount Redeployment Planning After Document Automation
Automation removes tasks, not expertise—map skills to new roles before you cut headcount.
Declan Murtagh
High-Volume Closing Disclosure and Loan Package Extraction APIs for Mortgage Operations
APIs that extract mortgage documents at scale must handle fifteen document types, not one.
Marcus Bellweather
Date and Currency Field Normalization Across Document Formats
Normalizing dates and currency requires explicit rules, not guesses, to prevent silent corruption.
Marcus Bellweather
Document Processing APIs That Include Zero Data Retention by Default Instead of Charging Extra for It
Zero data retention should be the default, not a premium feature customers have to pay extra for.
Yuki Tanaka-Osei
Throughput Capacity Planning for Seasonal Document Volume Spikes
Size your pipeline for peak day, not average month, or lose capacity every season.
Marcus Bellweather